Terms of Service

1. Agreement to Terms

By accessing or using the Global Solo website and services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Global Solo provides:

• Vendor-neutral service comparisons, country and use-case guides, and free tools
• Free Risk Check — 7-question screening showing risk signal existence
• META Diagnostic — free structural risk analysis across all 4 dimensions
• Optional paid add-on services — available to existing diagnostic customers; pricing is presented at the point of offer
• Expert Referral Marketplace — connections to independent third-party professionals

Diagnostic reports provide structural visibility only. They do not constitute advice, recommendations, or professional services. The reports describe patterns and characteristics based on your inputs — they do not tell you what to do. The expert referral marketplace facilitates connections with independent professionals but does not itself provide professional services.

3. Paid Services and Refund Policy

3.1 Pricing

Global Solo offers the following paid services:

• META Diagnostic: Free
• Optional paid add-on services: available to existing META Diagnostic customers. Any such service and its price are presented before purchase.

Service comparisons, country and use-case guides, the Free Risk Check, and other tools are provided at no charge.

3.4 Expert Referral Marketplace

Global Solo operates a marketplace connecting users with independent third-party professionals. By using the expert referral marketplace, you acknowledge:

• No professional relationship with Global Solo: Global Solo facilitates introductions only. Any engagement with a referred professional creates a direct relationship between you and that professional, governed by their own terms and agreements.
• Referral compensation: Global Solo may receive referral fees or commissions from listed professionals when users engage their services. This compensation does not increase your cost and does not influence diagnostic report outputs.
• No vetting guarantee: While we may review professional credentials, listing in the marketplace does not constitute certification, endorsement, or guarantee of quality. You are responsible for evaluating and selecting professionals suitable for your needs.
• Dispute resolution: Any disputes arising from professional services are between you and the professional. Global Solo is not liable for the quality, accuracy, timeliness, or outcomes of any professional services obtained through the marketplace.

3.2 Payment Processing

All payments are processed securely through Stripe. We do not store your payment card information on our servers.

3.3 No Refund Policy

All purchases are final. No refunds are provided.

Because our reports are generated immediately upon payment and deliver value instantly, we do not offer refunds for any purchased services. By completing a purchase, you acknowledge and accept this no-refund policy.

4. Intellectual Property Rights

4.1 Service Content

All content on Global Solo, including text, graphics, logos, images, and digital materials, is the property of Global Solo or its content suppliers and is protected by intellectual property laws.

4.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes, subject to these Terms.

4.3 Your Reports

Reports generated for you are for your personal use. You may share your reports with your professional advisors (lawyers, accountants, financial advisors) but may not redistribute, resell, or publish them commercially.

4.4 Restrictions

You may not:

• Reproduce, distribute, or publicly display Service content without permission
• Modify, reverse engineer, or create derivative works
• Use the Service for commercial purposes without authorization
• Remove or alter any copyright, trademark, or proprietary notices
• Use automated systems (bots, scrapers) to access the Service

4.5 Trademarks

Global Solo™ and META Framework™ are trademarks of Aetheris Global, LLC. All other trademarks, service marks, and trade names referenced on this site are the property of their respective owners.

5. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

6. User Conduct

You agree not to:

• Violate any applicable laws or regulations
• Provide false or misleading information in the questionnaire
• Infringe on the rights of others
• Transmit harmful code, viruses, or malware
• Attempt to gain unauthorized access to the Service
• Interfere with the proper functioning of the Service

7. Third-Party Services

The Service integrates with third-party providers:

• Stripe — Payment processing
• Vercel — Hosting infrastructure
• Supabase — Database services
• OpenAI / Anthropic — AI processing for report generation

Your use of these services is subject to their respective terms. We are not responsible for third-party service availability or performance.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of non-infringement
• Warranties that the Service will be uninterrupted, timely, secure, or error-free
• Warranties regarding the accuracy or reliability of content

The information provided is for structural visibility purposes only and does not constitute legal, tax, financial, or professional advice.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLOBAL SOLO SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Business interruption or loss of business opportunities
• Any damages resulting from reliance on information provided
• Decisions made based on report content

Our maximum liability for any claim arising from your use of the Service is limited to the amount you paid for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Global Solo, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Decisions made based on information in your reports

11. Modifications to Service and Terms

11.1 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time without notice.

11.2 Terms Modifications

We may revise these Terms at any time by updating this page. Continued use of the Service after changes constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and Global Solo regarding the Service.

15. Contact Information

For questions about these Terms of Service, please contact us at:

• Email: help@globalsolo.global