Cookie Policy

Last Updated: November 20, 2025
Effective Date: November 20, 2025
This Cookie Policy explains how Global Solo OS ("we", "us", or "our") uses cookies and similar tracking technologies on our website at https://globalsolo.global (the "Website"). --- ## What Are Cookies? Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. ### Types of Cookies We Use We categorize cookies into three main types based on their purpose and your control over them: #### 1. Essential Cookies (Required) These cookies are necessary for the Website to function properly. They cannot be disabled as the Website would not work without them. **Purpose:** - Authentication and security - Shopping cart functionality - Session management - User preferences - CSRF protection **Data Stored:** - Session identifiers - Authentication tokens - Shopping cart contents - Security tokens **Duration:** Session-based (deleted when browser closes) or up to 30 days for "Remember Me" functionality **Legal Basis:** Legitimate interest (necessary for contract performance) #### 2. Analytics Cookies (Optional - Requires Consent) These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. **Service Providers:** - **PostHog**: User behavior analytics and session recording - **Google Analytics 4**: Website traffic and conversion tracking **Purpose:** - Measure website traffic and usage patterns - Understand user behavior and preferences - Improve website performance - Identify popular content - Track conversion funnels **Data Collected:** - Pages visited - Time spent on pages - Referral sources - Device information (browser, OS, screen resolution) - Geographic location (country/city level) - Click patterns and interactions - Session duration **Duration:** Up to 24 months **Data Sharing:** - PostHog: Data stored in US servers (GDPR-compliant, SOC 2 Type II certified) - Google: Data stored in Google's global infrastructure (Privacy Shield certified) **Opt-Out:** You can disable these cookies through our Cookie Consent banner or in your browser settings. **Legal Basis:** Your explicit consent (GDPR Article 6(1)(a)) #### 3. Marketing Cookies (Optional - Requires Consent) These cookies are used to deliver personalized marketing content and measure campaign effectiveness. **Service Providers:** - **Resend**: Email delivery and transactional emails **Purpose:** - Track email campaign engagement - Personalize marketing communications - Measure marketing ROI - Build user segments for targeted campaigns **Data Collected:** - Email interactions (opens, clicks) - Content preferences - Subscription status - Campaign performance data **Duration:** Up to 12 months **Data Sharing:** - Resend: Data stored in US servers (GDPR-compliant) **Opt-Out:** You can disable these cookies through our Cookie Consent banner or unsubscribe from emails at any time. **Legal Basis:** Your explicit consent (GDPR Article 6(1)(a)) --- ## Cookie Details ### Cookies Set by Global Solo OS | Cookie Name | Type | Purpose | Duration | |-------------|------|---------|----------| | `gsos_session` | Essential | User session management | Session | | `gsos_auth` | Essential | Authentication token | 30 days | | `gsos_cookie_consent` | Essential | Cookie preference storage | 365 days | | `gsos_cart` | Essential | Shopping cart data | 7 days | | `gsos_session_id` | Analytics | Session identifier for tracking | Session | | `gsos_anonymous_id` | Analytics | Anonymous visitor ID | 365 days | | `gsos_marketing_consent` | Marketing | Marketing consent flag | 365 days | ### Third-Party Cookies | Service | Cookie Name | Purpose | Duration | Privacy Policy | |---------|-------------|---------|----------|----------------| | PostHog | `ph_*` | Analytics and session recording | 365 days | [PostHog Privacy](https://posthog.com/privacy) | | Google Analytics | `_ga`, `_gid` | Website analytics | 2 years / 24 hours | [Google Privacy](https://policies.google.com/privacy) | | Stripe | `__stripe_*` | Payment processing | Session / 1 year | [Stripe Privacy](https://stripe.com/privacy) | | Lemon Squeezy | `_ls_*` | Payment processing | Session / 1 year | [Lemon Squeezy Privacy](https://www.lemonsqueezy.com/privacy) | | Resend | `resend_*` | Email delivery tracking | 365 days | [Resend Privacy](https://resend.com/legal/privacy-policy) | --- ## How We Use Cookies ### 1. Website Functionality Essential cookies enable core features like: - Secure login and authentication - Shopping cart persistence - User preference storage - Security and fraud prevention ### 2. Performance and Analytics With your consent, analytics cookies help us: - Understand which pages are most popular - Identify technical issues - Optimize user experience - Measure conversion rates - Track funnel performance ### 3. Marketing and Personalization With your consent, marketing cookies allow us to: - Send relevant product recommendations - Measure email campaign effectiveness - Personalize content based on interests - Retarget visitors with relevant ads (future feature) --- ## Your Cookie Choices ### Managing Cookie Preferences You have full control over which cookies we use: 1. **Cookie Consent Banner**: When you first visit our Website, a banner will appear asking for your cookie preferences. You can: - Accept all cookies - Reject all non-essential cookies - Customize your preferences by category 2. **Change Preferences Anytime**: You can update your cookie preferences at any time by: - Clicking the "Cookie Settings" link in the footer - Clearing your browser cookies and revisiting the site - Using the cookie preference center 3. **Browser Settings**: Most browsers allow you to control cookies through their settings: - Block all cookies - Delete existing cookies - Set preferences per website **Browser-Specific Instructions:** - **Chrome**: Settings > Privacy and Security > Cookies and other site data - **Firefox**: Settings > Privacy & Security > Cookies and Site Data - **Safari**: Preferences > Privacy > Manage Website Data - **Edge**: Settings > Cookies and site permissions > Cookies and site data **Note:** Blocking essential cookies may prevent the Website from functioning properly. ### Do Not Track (DNT) We respect the Do Not Track (DNT) browser setting. If you have DNT enabled: - We will not set analytics or marketing cookies - Only essential cookies will be used - Your browsing will not be tracked --- ## Data Protection Rights Under GDPR and CCPA, you have the following rights regarding cookies: ### GDPR Rights (EU/UK Users) - **Right to Access**: Request a copy of cookie data we hold about you - **Right to Rectification**: Correct inaccurate cookie data - **Right to Erasure**: Request deletion of your cookie data - **Right to Restrict Processing**: Limit how we use cookie data - **Right to Data Portability**: Receive your data in a machine-readable format - **Right to Object**: Object to cookie-based processing - **Right to Withdraw Consent**: Change your cookie preferences at any time ### CCPA Rights (California Users) - **Right to Know**: What cookie data we collect and how it's used - **Right to Delete**: Request deletion of cookie data - **Right to Opt-Out**: Opt out of cookie-based tracking - **Right to Non-Discrimination**: Equal service regardless of privacy choices **To Exercise Your Rights:** - Email: help@globalsolo.global - Use our Cookie Preference Center - Clear your browser cookies --- ## International Data Transfers Some of our cookie service providers are based in the United States. When you consent to analytics or marketing cookies, your data may be transferred to: - **United States**: PostHog, Google Analytics, Resend - **European Union**: Supabase (data residency option available) All data transfers comply with: - GDPR Article 44-49 (adequate safeguards) - Standard Contractual Clauses (SCCs) - Privacy Shield principles (where applicable) - Processor agreements with security commitments --- ## Cookie Security We implement security measures to protect cookie data: - **Secure Flag**: Cookies transmitted over HTTPS only - **HttpOnly Flag**: Prevents JavaScript access to sensitive cookies - **SameSite Attribute**: Protection against CSRF attacks - **Encryption**: Sensitive data encrypted before storage - **Regular Audits**: Periodic security reviews of cookie usage - **Access Controls**: Limited access to cookie data --- ## Changes to This Cookie Policy We may update this Cookie Policy from time to time to reflect: - Changes in cookie usage - New features or services - Legal or regulatory requirements - Industry best practices **Notification of Changes:** - Updated "Last Updated" date at the top of this page - Notification on our Website for material changes - Email notification to registered users (for significant changes) - New consent request if required by law **Your Continued Use:** By continuing to use the Website after changes, you accept the updated Cookie Policy. --- ## Contact Us If you have questions about our use of cookies, please contact us: **Global Solo OS** Email: help@globalsolo.global Cookie Preference Center: [Update Cookie Settings](#) **Data Protection Officer:** Email: help@globalsolo.global **For EU/UK Users:** You have the right to lodge a complaint with your local data protection authority. --- ## Additional Resources - [Privacy Policy](/legal/privacy) - [Terms of Service](/legal/terms) --- *This Cookie Policy is designed to comply with EU GDPR, UK GDPR, CCPA, and other applicable data protection laws.*