Cookie Policy

This Cookie Policy explains how Global Solo OS ("we", "us", or "our") uses cookies and similar tracking technologies on our website at https://globalsolo.global (the "Website").

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Types of Cookies We Use

We categorize cookies into three main types based on their purpose and your control over them:

1. Essential Cookies (Required)

These cookies are necessary for the Website to function properly. They cannot be disabled as the Website would not work without them.

Purpose:

• Authentication and security
• Shopping cart functionality
• Session management
• User preferences
• CSRF protection

Data Stored:

• Session identifiers
• Authentication tokens
• Shopping cart contents
• Security tokens

Duration: Session-based (deleted when browser closes) or up to 30 days for "Remember Me" functionality

Legal Basis: Legitimate interest (necessary for contract performance)

2. Analytics Cookies (Optional - Requires Consent)

These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously.

Service Providers:

• PostHog: User behavior analytics and session recording
• Google Analytics 4: Website traffic and conversion tracking

Purpose:

• Measure website traffic and usage patterns
• Understand user behavior and preferences
• Improve website performance
• Identify popular content
• Track conversion funnels

Data Collected:

• Pages visited
• Time spent on pages
• Referral sources
• Device information (browser, OS, screen resolution)
• Geographic location (country/city level)
• Click patterns and interactions
• Session duration

Duration: Up to 24 months

Data Sharing:

• PostHog: Data stored in US servers (GDPR-compliant, SOC 2 Type II certified)
• Google: Data stored in Google's global infrastructure (Privacy Shield certified)

Opt-Out: You can disable these cookies through our Cookie Consent banner or in your browser settings.

Legal Basis: Your explicit consent (GDPR Article 6(1)(a))

3. Marketing Cookies (Optional - Requires Consent)

These cookies are used to deliver personalized marketing content and measure campaign effectiveness.

Service Providers:

• Resend: Email delivery and transactional emails

Purpose:

• Track email campaign engagement
• Personalize marketing communications
• Measure marketing ROI
• Build user segments for targeted campaigns

Data Collected:

• Email interactions (opens, clicks)
• Content preferences
• Subscription status
• Campaign performance data

Duration: Up to 12 months

Data Sharing:

• Resend: Data stored in US servers (GDPR-compliant)

Opt-Out: You can disable these cookies through our Cookie Consent banner or unsubscribe from emails at any time.

Legal Basis: Your explicit consent (GDPR Article 6(1)(a))

Cookie Details

Cookies Set by Global Solo OS

Third-Party Cookies

How We Use Cookies

1. Website Functionality

Essential cookies enable core features like:

• Secure login and authentication
• Shopping cart persistence
• User preference storage
• Security and fraud prevention

2. Performance and Analytics

With your consent, analytics cookies help us:

• Understand which pages are most popular
• Identify technical issues
• Optimize user experience
• Measure conversion rates
• Track funnel performance

3. Marketing and Personalization

With your consent, marketing cookies allow us to:

• Send relevant product recommendations
• Measure email campaign effectiveness
• Personalize content based on interests
• Retarget visitors with relevant ads (future feature)

Your Cookie Choices

Managing Cookie Preferences

You have full control over which cookies we use:

1. Cookie Consent Banner: When you first visit our Website, a banner will appear asking for your cookie preferences. You can:
   • Accept all cookies
   • Reject all non-essential cookies
   • Customize your preferences by category
2. Change Preferences Anytime: You can update your cookie preferences at any time by:
   • Clicking the "Cookie Settings" link in the footer
   • Clearing your browser cookies and revisiting the site
   • Using the cookie preference center
3. Browser Settings: Most browsers allow you to control cookies through their settings:
   • Block all cookies
   • Delete existing cookies
   • Set preferences per website

Browser-Specific Instructions:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Cookies and site data

Note: Blocking essential cookies may prevent the Website from functioning properly.

Do Not Track (DNT)

We respect the Do Not Track (DNT) browser setting. If you have DNT enabled:

• We will not set analytics or marketing cookies
• Only essential cookies will be used
• Your browsing will not be tracked

Data Protection Rights

Under GDPR and CCPA, you have the following rights regarding cookies:

GDPR Rights (EU/UK Users)

• Right to Access: Request a copy of cookie data we hold about you
• Right to Rectification: Correct inaccurate cookie data
• Right to Erasure: Request deletion of your cookie data
• Right to Restrict Processing: Limit how we use cookie data
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to cookie-based processing
• Right to Withdraw Consent: Change your cookie preferences at any time

CCPA Rights (California Users)

• Right to Know: What cookie data we collect and how it's used
• Right to Delete: Request deletion of cookie data
• Right to Opt-Out: Opt out of cookie-based tracking
• Right to Non-Discrimination: Equal service regardless of privacy choices

To Exercise Your Rights:

• Email: help@globalsolo.global
• Use our Cookie Preference Center
• Clear your browser cookies

International Data Transfers

Some of our cookie service providers are based in the United States. When you consent to analytics or marketing cookies, your data may be transferred to:

• United States: PostHog, Google Analytics, Resend
• European Union: Supabase (data residency option available)

All data transfers comply with:

• GDPR Article 44-49 (adequate safeguards)
• Standard Contractual Clauses (SCCs)
• Privacy Shield principles (where applicable)
• Processor agreements with security commitments

Cookie Security

We implement security measures to protect cookie data:

• Secure Flag: Cookies transmitted over HTTPS only
• HttpOnly Flag: Prevents JavaScript access to sensitive cookies
• SameSite Attribute: Protection against CSRF attacks
• Encryption: Sensitive data encrypted before storage
• Regular Audits: Periodic security reviews of cookie usage
• Access Controls: Limited access to cookie data

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• Changes in cookie usage
• New features or services
• Legal or regulatory requirements
• Industry best practices

Notification of Changes:

• Updated "Last Updated" date at the top of this page
• Notification on our Website for material changes
• Email notification to registered users (for significant changes)
• New consent request if required by law

Your Continued Use: By continuing to use the Website after changes, you accept the updated Cookie Policy.

Contact Us

If you have questions about our use of cookies, please contact us:

Global Solo OS

• Email: help@globalsolo.global
• Cookie Preference Center: Update Cookie Settings

Data Protection Officer:

• Email: help@globalsolo.global

For EU/UK Users: You have the right to lodge a complaint with your local data protection authority.

Additional Resources

• Privacy Policy
• Terms of Service